Policies and FAQ |
| PRICING: Please note that all prices are in US$ funds only..
Shipping and handling are not
included. |
ORDER PROCESSING POLICY: After you submit your order, you
will receive a computer-generated confirmation
that your order was placed. If there are extra shipping, handling or other charges for your order,
we will let you know the amount when the order is confirmed.
- If you are paying by check or money order, your order will be held for seven (7) days. If payment is not received within that time, the hold will be removed from the item(s) and they will be returned to stock.
- If payment is made by check, we will hold the item for you for an additional 10 to 15 days until our bank clears your check. Current applicable fees will be charged in cases of bounced checks.
- Item(s) paid for by money order are shipped If you pay by credit card or PayPal, your order will be shipped within 48 hours. If you have questions, feel free to contact us.
- If you are paying by credit card, your order will be shipped If you pay by credit card or PayPal, your order will be shipped within 48 hours. If you have questions, feel free to contact us.
- If you are using our option for a payment service, your order will be shipped If you pay by credit card or PayPal, your order will be shipped within 48 hours. If you have questions, feel free to contact us.
FREE priority shipping/insurance or confirmation within the USA...no handling charges. Maryland residents - 5% sales tax will be added to your order. USPS Express shipping is available, but there is a charge of $13.00. Total shipping will be added to invoice when the order is processed. We use an independent and reliable insurer for all items we ship, so you are 100% protected. All items are properly packed for safe delivery.
*International buyers note: Customs forms will contain factual information about your purchase. Please do not ask us to falsify customs information. BE ADVISED: We ship to the following countries ONLY! United States and U.S. Territories, United Kingdom, Ireland and all of Western Europe & Scandinavia/Iceland, Australia, New Zealand, Canada, Japan and South Korea. We also ship to all U.S. APO addresses. If you are not a resident of these countries, please do not order.
-USPS Priority Insured w/ Confirmation (Domestic USA) - FREE
-USPS Express Mail (Domestic USA) - $13.00
-USPS Global Priority (International) - $6.00
-USPS Global Express (International) - Quoted on Invoice |
| SALES TAX: Sales taxes are included in the stated purchase price, except for Maryland residents...a 5% state sales tax will be added to your order. |
OUR SHIPPING POLICY: Most items will be shipped by USPS-PriorityIns. We
may elect to ship by some other carrier and will notify you if that is the case. All orders shipped to addresses outside of the U.S. will be shipped by U.S. Postal Service. Buyers outside of the USA will be required to pay a minimum $6.00 for USPS Global Priority shipping...no exceptions. BE ADVISED: We ship to the following countries ONLY! United States and U.S. Territories, United Kingdom, Ireland and all of Western Europe & Scandinavia/Iceland, Australia, New Zealand, Canada, Japan and South Korea. We also ship to all APO addresses. If you are not a resident of these countries, please do not order.
-USPS Priority Insured w/ Confirmation (Domestic USA) - FREE
-USPS Express Mail (Domestic USA) - $13.00
-USPS Global Priority (International) - $6.00
-USPS Global Express (International) - Quoted on Invoice |
| OUR RETURN POLICY: We're certain you'll be happy with your merchandise. We take extra care to fully
describe our items, including any flaws. If you have any questions about the item(s) you are ordering, please use our question form to ask us about the item before placing
your order. If that rare occasion arises where you feel you must return an item, please contact us for return instructions within three (3) days (by phone or email) of receipt of your item(s). Upon our receipt and inspection of the returned item(s), we will issue a refund for your item(s) if returned in the same condition as it was when it was sent to you excluding any shipping/insurance costs for which you were responsible. Buyer is responsible for return shipping/insurance costs, which will not be reimbursed for any reason. Returned merchandise must be received by us within seven (7) days of the date from which you contact us regarding the return. |
| OUR RESTOCKING POLICY: We charge a 15% restocking fee on all returned items |
| OUR DAMAGE POLICY: Please inform us directly of any damage or loss to your item. We are independently insured and will provide reimbursement to you after confirmation of damage or loss with the U.S. Post Office. |
All autographs are unconditionally guaranteed to be genuine! This guarantee refunds purchase price without time limit (less a restocking fee of 15%) to the original purchaser. The item must be returned in the same condition when it was sold accompanied by the original sales slip and any other documentation.
This store is a Bonded Seller who has passed the comprehensive buySAFE Business Inspection which verifies my reputation, identity, online sales experience, and financial stability. Buy with confidence. The buySAFE Seal on the store listings indicates that buySAFE and Liberty Mutual stand behind me and the transaction is guaranteed up to $25,000.
The only time one can be certain that an autograph is authentic is if someone signs an item and hands it directly to him/her. Other than these special circumstances, any authentication in autographs is almost always an opinion and not a fact . All certificates of authenticity (COAs) should be viewed only as expressing a best opinion that the item that has been examined is authentic. We issue our CERTIFIED OPINIONS AS TO AUTHENTICITY AND WE INDEMNIFY THAT OPINION WITH A LIFETIME, FULL REFUND GUARANTEE under the terms of our return policy. We are willing to have any item, the authenticity of which is questioned, be adjudicated by a recognized expert who is mutually acceptable to the client and Strickler's Celebrity Autographs.
We are a BUYSafe Bonded Merchant....all purchases are guaranteed up to $25,000. We stand behind our merchandise! All autographed items we sell are either signed in our presence or obtained directly from a known & certified source. An appropriate certificate of authenticity will be provided with all signed items. We proudly offer a lifetime guarantee of authenticity! Vintage and unknown signed items are offered for sale only after extensive research and when confirmed as genuine. We have over 30 years of experience in authenticating autographs and look at thousands of items each month. I am also trained in forensic handwriting and document examination and continue to reinforce my knowledge through continued study. In the uncommon event that there is a signature with which I or my associates are unfamiliar, we have access to other recognized experts as well as an extensive library of reference materials and archive of authentic signatures for comparison. |
Thank you for shopping at Strickler's Celebrity Autographs!
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